FAQ

What is Butter Baby?

Butter Baby is a character universe built around an alien scientist from Butterlandia who crash-landed on Earth and accidentally opened a bakery. What started as donuts has grown into a full universe spanning food, merchandise, and collectibles. We are based in Jakarta and expanding globally.

Is Butter Baby halal certified?

Yes. All Butter Baby products across all five locations are halal certified. You can eat with confidence.

Does Butter Baby contain allergens?

Some products may contain nuts, dairy, or gluten. All products are clearly labelled so you can make an informed choice. If you have a specific allergy concern, please ask our team at any location.

Where are your locations?

We have five locations across Jakarta. Three flagships at Blok M, Central Park Mall, and Soekarno-Hatta Terminal 3. Two kiosks at Pondok Indah Mall 2 and Plaza Senayan. More locations coming soon across Southeast Asia and beyond.

Can I order for delivery?

Yes. Three of our locations are available on Grab and GoJek for delivery. Search Butter Baby on either app to find your nearest location.

What is the difference between crunchy and soft donuts?

The crunchy donut has a distinct outer shell that holds its texture, making it great for taking home or sharing. The soft donut is best eaten fresh on the spot. If it is your first time, order both.

Can I place a bulk or corporate order?

Yes. We handle corporate gifting, office catering, events, birthdays, and brand collaborations. Get in touch through our catering page and the team will get back to you.

Do you ship merchandise internationally?

Yes. Butter Baby merchandise and collectibles are available through our online store and ship worldwide.

Do you have merchandise and collectibles?

Yes. Every location carries Butter Baby character merchandise. The widest range is at our flagship locations. Selected items are also available online at butterbaby.co.

Is Butter Baby just a donut shop?

No. Butter Baby is a character universe that started with desserts. Think of the donuts as the entry point. The universe includes merchandise, collectibles, activations, and more categories on the way.

Are you opening in my city?

We are expanding across Southeast Asia and internationally. Thailand, Singapore, Malaysia, the Philippines, and the United States are all confirmed. You can request a location in your city through our locations page.

How do I collaborate or partner with Butter Baby?

We work with content creators, KOLs, brands, and wholesale partners. Head to our collaborate page to tell us what you have in mind.

Who is the character?

Butter Baby is a scientist from Butterlandia, a utopian world powered entirely by pure butter. When his planet started dying he invented interstellar travel to save it. His ship malfunctioned. He crash-landed in Jakarta. The rest is history.